Terms of use

Special Data – Information 

This https://destotsantakimou.gr Website is owned by the company “DES TO TSANTAKI MOU”. 

Company activity: SOLE PROPRIETORSHIP 

Company’s registered office address: AGIOU MARKOU 10, ATHENS 

E-mail: sales@destotsantakimou.gr 

Telephone number for orders: 6938780901 

G.E.M.H. number: 158763903000 

VAT NUMBER: 154856738 

PO: AGION ANARGYRON 

Your use of the Website and the online store located on it and your purchases from it are governed by the following terms of use (“Terms of Use”) and terms of sale (“Terms of Sale”) and collectively the “Terms”. 

Any user who enters and transacts in the online store (hereinafter referred to for short as “visitor” and/or “user” or “customer” depending on whether he/she is limited to visiting only the store or placing an order and purchasing products) is deemed to consent and unconditionally accept the following terms set forth herein, without exception. If a user does not agree with these terms, then he/she must, at his/her own risk, refrain from visiting, using the website and from any transaction or use of the services of the online store. 

1. General terms

The COMPANY reserves the right to freely modify or revise the terms and conditions of use and transactions from the online store, whenever it deems necessary, and undertakes the obligation to inform users of any change through the pages of the Website. Contracts through the e-shop are drawn up in Greek. 

The present terms are governed by the existing legal framework and are interpreted on the basis of the European and national laws on consumer protection and e-commerce, rules, regulations, directives, regulatory requirements and approvals, codes of conduct including, without limitation, Law 2251/1994, as amended and in force today, Decree 131/2003 (transposition of Directive 2000/31 on electronic commerce), Directive 2011/83/EU on consumer rights, Directive 2013/11/EU on alternative dispute resolution, Directive 2011/83/EU on consumer rights, Directive 2013/11/EU on alternative dispute resolution, Directive 2013/11/EU on the protection of consumers’ rights, and Directive 2011/83/EU on the protection of consumers’ rights, Directive 2013/11/EU on alternative dispute resolution. 

(“Applicable Laws”). 

2. Provision of Information and Products

COMPANY is committed to the accuracy, truth, completeness and validity of the information provided on the Website. The company, in good faith, is not responsible and is not bound by electronic data entries that were made by error / error in common experience or due to suspension of the operation of the Website due to higher forces and is entitled to correct them whenever it becomes aware of their existence. 

The online store posts the information about the products available through the Website and their properties, exactly as provided by the manufacturers of the products. 

3. Modification of the content of the Website & Terms of Use

The Company reserves the right to modify or change the content of the Website at any time without prior notice to the Users. 

The Company also reserves the right to freely modify or revise the Terms at any time it deems necessary, but undertakes the obligation to inform about any change by publishing the modified terms on the Website. The right to modify the Terms includes the right to modify, add or remove terms. 

Any modification or change to the Terms of Use and the Terms of Sale shall not affect and shall not apply to orders already placed. The Users are responsible in good faith and in accordance with business ethics to check regularly whether the Terms have been modified if they revisit the Website. 

Continued access or use of the Website services constitutes acceptance of the amended Terms. The terms and conditions of use of the Website and the transactions carried out through it do not contravene the Greek mandatory law provisions. 

4. Liability Limitations

The Company does not guarantee the availability of the products displayed in the online store, but informs the customer concerned on the basis of the data kept on the availability or not, and undertakes the obligation, in the event of a change in these data, to inform customers in time, of their non-availability, in which case it shall not be liable for any further liability. 

The company in the context of transactions from the online store is not responsible and is not liable for any damage or damage resulting from the cancellation of orders, from the non-execution or from the delay in their execution, for any reason except in the case of gross negligence. 

Subject to the provisions of mandatory law, the Company shall not be liable of any kind for any damage (positive and/or consequential), which shall include, but not be limited to loss of profits, loss of data, loss of earnings, loss of profits, compensation for moral damages, etc. ) that a visitor of the Website or a third party may suffer from a cause resulting directly or indirectly from the operation or non-operation of the Website, from the use or inability to use the Website, from the content and information available on the Website, and/or from the inability to provide products and services and/or information about them. 

Subject to orders of mandatory law on producer’s liability for actual defects, in no event shall any liability of the Company that may arise in connection with the ordering of products through this Website, whether in contract, tort or otherwise (even if there is negligence on the part of the Company), exceed the amount paid by the Customer to the Company. 

The Company shall not be liable for any technical issues that users may encounter when attempting to access or browsing the Website, which are related to the performance or compatibility of their own infrastructure with the Website. In addition, the Company shall not be liable for the actions or omissions of third parties, and in particular for unauthorized interference or improper interference by third parties with the information provided through the Company’s Website. 

5. Obligations of Users

The Website is intended exclusively for the personal and non-commercial use of the user, who agrees not to use the product descriptions, images, listings or prices of the Website except for information and/or purchase of the Company’s products. In addition, the execution of transactions through the Website must be for personal and private use, exclusively for legitimate purposes and in a manner that does not restrict or prevent the use of third parties. 

The User is obliged to use the Website, the services, information and data of the online store, as required by law, in accordance with the rules of good faith and business ethics and these Terms of Use, and not to engage in acts or omissions that may cause damage to the Website, its poor performance, or in a way that may jeopardize the provision of services through the Website. 

Any modification, copying, distribution, transmission, display, performance, reproduction, publication, transfer, or sale of any of the text, illustrations, logos or communications/announcements appearing on the Website, including but not limited to, graphics, photographs, images, animations, sound, pictorial images, information, software, products or services and arrangements thereof (“Content”) is prohibited. 

User shall refrain from sending, posting, e-mailing or otherwise transmitting any Content that is unlawful for any reason or material that contains software viruses or any other code, files or programs designed to interrupt, damage, destroy or impair the operation of any software or computer hardware, or to damage the Site. In the event of damage to the company due to one of the above-mentioned actions of the user, the company expressly reserves all its legal rights to compensate the damage and prosecute the offender according to the law. 

The users of the Website undertake not to use the Company’s Website for sending, transmitting and publishing or in any other way disseminating illegal, harmful, threatening, racist, offensive, libelous, vulgar, obscene, indecent or harmful to minors material. The company reserves all its legal rights in all of the above cases. 

6. Copyright – Trademarks

The Company’s logo, the name, and all trademarks, all distinctive features and graphic designs in general that appear on the Website are either the property of the Company or of third parties whose products the Company markets or is licensed to use and may not be used for any purpose without the prior written consent of the Company 

Copying, republishing, , reproducing, using or transmitting the above text, images, graphics, logos and any other Site Content in any manner or medium for commercial or other purposes is prohibited without the prior written permission of the Company. 

7. User account

The user will be able to use the Website either as a visitor or by creating an account by registering and entering his/her details. If the User chooses to register on the Website and obtain an “account”, the User will have to log in to the account in order to place an order or make a payment for the products on the Website. 

The user is responsible for maintaining the confidentiality of the account and the password to it, as well as for restricting access to his/her computer, in which case and to the extent permitted by applicable law, the user agrees to assume responsibility for all actions that take place through his/her account or using his/her password. He should take all necessary measures to ensure that his password is kept confidential and secure, and should immediately inform the company if he has any reason to believe that his password has become known to anyone else or if his password is being used or is likely to be used in an unauthorized manner. The user is responsible for ensuring the security and accuracy of the information provided and is required to report any changes to the information provided. The User may access his/her information in the “Login” section as a registered Customer. 

The way of processing the personal data submitted when the User registers as a Customer or when ordering a product through the Website, is detailed in the Company’s Privacy Policy, which is provided in the following link. 

The Company reserves the right to refuse service, terminate accounts or remove or edit content if through the use of the Website the law or these Terms are violated. 

8. Applicable Law – Jurisdiction

The terms of use, the use of this Website and transactions through the e-shop (“e-shop”) are governed by and interpreted in accordance with Greek Law. The Courts of Athens shall have exclusive jurisdiction and competence for the resolution of any dispute arising directly or indirectly from the interpretation or application of these Terms of Use or arising from the use of the Website (including the purchase of products through the Website). 

In accordance with Directive 2013/11/EC, which was incorporated in Greece by means of K.I.A. 70330/2015, the user, if he/she has the status of Consumer, has the possibility of electronic resolution of consumer disputes. 

If the user has the status of consumer (i.e. is a natural person acting outside his/her professional capacity), he/she may initiate the Alternative Dispute Resolution (ADR) procedure through the single pan-European platform for electronic dispute resolution (EDR platform), which is available at the following website: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage”, in case any dispute arises due to a purchase made from this Website. 

9. Modification of the content of the Website & Terms of Use

The Company reserves the right to modify or change the content of the Website at any time without prior notice to the Users. 

The Company also reserves the right to freely amend or revise the Terms at any time it deems necessary, and undertakes to inform Consumers of any change by publishing the amended terms on the Website. The right to modify the Terms includes the right to modify, add or remove terms. 

Any modification or change shall not affect and shall not apply to orders already placed. Users are responsible in good faith and in accordance with business customs to regularly check whether the Terms have been modified when they revisit the Website. 

Continued access or purchase through the Website constitutes acceptance of the amended Terms. The terms and conditions of use of the Website and the transactions carried out through it do not contravene Greek mandatory law provisions.